About Us
Nick
“I come from a background of Customer Service, working with industries and customers as diverse as banks, laboratories, abattoirs and wineries. Serving customers well has been my career.
I understand that our best advertising is word of mouth from very satisfied customers. We want you to be so happy working with us that you'd recommend us to your friends, colleagues and family.”
Background to the recent changes
In 2019 the Victorian government changed the rules, requiring everyone with a pool or spa to submit proof of the compliance of their pool barrier every four years at least.
Failure to do so means an unsafe barrier and all the risks and concerns that go with that. But it also means fines and potentially, barrier improvement notices, temporary fencing orders, and the like.
Compliance is the answer..
Pool barriers are complex
They’re not just pool fences. They can be made of almost any material: steel, glass, fibreglass, aluminium, bricks, mesh, chainlink or even tea tree! Depending on when they were built, they could include the side of your house, the paling fence between you and your neighbour, a retaining wall, or even a pond or a water feature.
Information security
Keeping your private information safe is a critical concern for us. It’s also an important legal obligation.
So why choose us?
You’re probably wondering how to choose a pool inspector.
The problem is that Pool Inspectors are like doctors, lawyers, builders, plumbers… there are good and there are bad. So how do you tell? We suggest a few simple things.
Find someone who is registered with the VBA and fully insured (Professional Indemnity and Public Liability insurance)
Find someone whose interests are aligned with yours - not someone who’s conflicted because they’re trying to sell you remediation services, new fences, etc.
Try to find someone smart. Half the trick to getting this right is finding someone who understands the complexities and can think outside the box.
Find someone you can trust - always tough to assess.
We try to pitch our business as top quality at an affordable price.
You will find cheaper offerings: we’re not the bargain basement of the Pool Inspection space. If that’s what you’re after, we’re probably not for you. But we’re not the dearest, either. There are people out there charging $1000 for an inspection. We think that’s over the top.
Our focus is not to get in and get out and just tick the boxes.
We want to simplify a complex problem, and help you to the best way to achieve a safe and compliant solution. Sometimes that requires a little thought, which is why the guy who wants to get in and out in 20 minutes may not be the right answer. You can save $100, perhaps, but you may pay thousands more to get compliant.